Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of roadmotorz.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@roadmotorz.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@roadmotorz.com
What I love about this is my laptop is now situated above my lap. It means I can actually get out out of my car if to grab something in the back without having to move everything to the passenger seat. I also love not having to deal with my laptop heating up in my lap.
Happy with the purchase, will order again soon
Товар соответствует описанию. Быстрая доставка.Пока еще не пробовал воспользоваться в машине. Надеюсь подойдет.
Just the best. Savings for Car Laptop Holder are 100% worth it. The store is awesome
The とどく おそかっ, weighing capacity じさ and I'm the SSU will more さんし ゅうかんくらいかかった. Let しょ ひん is-Mon's not maidservant.
אחלה table, seen on the wheel ויושב shaped stable well with חמגשית full on it. Great product! Seller recommended ++
אחלה table, seen on the wheel ויושב shaped stable well with חמגשית full on it. Great product! Seller recommended ++
As I can judge from my own experience, the best laptop holders for any occasion online are sold in this very store. Great!
Excellent store. The shipping was really fast and the quality is fantastic. This table is a good size and very sturdy. The pictures are accurate and true to colour. Thank you seller.
cool Car Laptop Holder
Table of norms. I went to my Hyundai Solaris in 2020 in a factory braid on the steering wheel with eco-skin. I often go on long trips.
the quality of Car Laptop Holder is astounding
Car Laptop Holder arrived without defects. Thanks for secure packaging. I give you a 5 stars.
amazing quality, will be ordering more! Thank you!
Great for lunch breaks, watching videos on a phone or tablet while waiting, working on a lap top, camping, travel, etc... I keep mine stowed in the mesh panel behind the passenger seat. It fits perfect there, stays out of the way until I need it, and doesn't rattle while driving. Tip: it works better if your steering wheel is upside down (at least on my car). That way it doesn't mar the hard plastic middle piece of the steering wheel or accidentally honk the horn (yes, I did that, LOL). FYI, it will move left to right if the wheel turns, which I haven't seen as an issue, but I could picture someone grabbing the wheel and causing their tray of food to slide off. But the easy fix for that is "don't mess with your wheel", Duh, LOL. It won't hold a "heavy" load, not because it's flimsy (because the tray itself is very sturdy), but because of the mechanism by which it attaches and hangs from the wheel. It has no problem holding a 17" lap top, but you wouldn't want to rest your arms on it and bear down as you would if you planned to take a nap. I've also used it as a plain tray, in the back of the car or for camping when you need a flat surface to sit drinks. Fun hack: We used it at the pool. We cut up 4 pieces of pool noodle, made a slit down the side long ways, and put them around the outside of the tray. It floated and held our drinks. Like I said, great little gadget.
It's a must if you are law enforcement. Wonder why my department didn't just add this to all of our units. Affordable and useful! Highly recommended.
Perfect fit for my patrol car. I use it with my keyboard to type reports and eat lunch off of.
Complies with the description and received very quickly. Be careful anyway, it can damage the steering wheel
Complies with the description and received very quickly. Be careful anyway, it can damage the steering wheel
really happy with the Car Laptop Holder, recommend this store!
Thanks! It's pretty good!
This store is the perfect answer to where to find online
The four key Wound I place without shipping well over four key
Car Laptop Holder is a top quality must-have
Reasonably priced Car Laptop Holder like this are quite rare to find. I appreciate the store hard work and effort